Users and access

Under Users and access on the Eva Alarm card, you can see who has access to the home and Eva Alarm. Here, you can invite new users, change access levels (roles), and remove users who should no longer have access.

Each user has their own account in the Eva Smarthus app. The PIN code is personal and must be created or changed by the user themselves.

What you can do under Users and access

Here, you can:

• see who has access to the home
• invite new users
• change a user's role or access
• remove users from the home

How to add a new user

1. Go to the Eva Alarm card
2. Tap Users and access
3. Tap the + sign in the upper-right corner
4. Select Add access
5. Enter the email address of the person you want to invite to the home
6. Select the role the user should have
   • The admin role can change and control everything in the home
   • The user role can control devices, but cannot change settings
7. Tap Send invitation

The new user will receive an invitation by email. The user must accept the invitation and create their own user account in the Eva Smarthus app with a name and password. The user will find the home in the Eva Smarthus app when they log in. 

PIN code for users

The PIN code is personal to each user. Therefore, you cannot create or change the PIN code for other users.

Each user must create or change their own PIN code in the Eva Smarthus app. This is done from Eva Alarm card → Change PIN code.

If Require PIN code is enabled, the user must use their personal PIN code for relevant alarm actions, such as disarming or resetting the alarm.

Read more: Require PIN code and change PIN code

How to remove a user

1. Go to the Eva Alarm card
2. Tap Users and access
3. Select the user you want to remove
4. Tap Remove user from home
5. Confirm with Yes, remove user

When the user is removed, they lose access to the home. An administrator must add the user again if they should have access again. 

User information and role

Each user can only change their own user information. Administrators can change the roles of other users, but cannot change their information on their behalf.

1. Go to the Eva Alarm card
2. Tap Users and access
3. Tap your own user
4. Change the information
5. Tap Save in the upper-right corner

Temporary or limited access

There is currently no dedicated solution for temporary or time-limited access in Eva Alarm.

If a neighbor, guest, or pet sitter should be able to arm or disarm the alarm, the person must have their own user account. When access is no longer needed, the user can be removed from Users and access.

Remember that each user must create and use their own PIN code if Require PIN code is enabled.

Create a user with an email alias

If you use Gmail, you can create an additional user using an email alias. This can be useful, for example, if you want to give a neighbor separate access without creating an entirely new email account.

Example
If your email address is name@gmail.com, you can use name+neighbor@gmail.com as an alias.

The email alias works automatically in Gmail, and messages sent to the alias will still arrive in your original inbox. Once the user has been created, this account can be used as a separate user in Eva Smarthus.